MyTaxAdvisor
  • Services
    File Income Tax GST Services TDS Returns Merge Form 16
  • About Us
  • Support
Login Get Started
Home Terms & Conditions

Terms & Conditions

Last updated: December 2024

Table of Contents

  • 1. Acceptance of Terms
  • 2. Our Services
  • 3. Account Registration
  • 4. User Responsibilities
  • 5. Payment Terms
  • 6. Refund Policy
  • 7. Intellectual Property
  • 8. Limitation of Liability
  • 9. Indemnification
  • 10. Termination
  • 11. Governing Law
  • 12. Contact Information

1. Acceptance of Terms

By accessing or using MyTaxAdvisor's (Krumvruddhi Technologies Private Limited) website and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

We reserve the right to modify these terms at any time. Continued use of our services after any changes constitutes acceptance of the new terms.

2. Our Services

MyTaxAdvisor provides the following services:

  • Income Tax Return (ITR) preparation and e-filing
  • GST registration and return filing
  • TDS return filing and compliance
  • Form 16 merging services
  • Tax planning and advisory services
  • Online tax calculators and tools

Our services are provided by qualified Chartered Accountants and tax professionals. However, the final responsibility for accuracy of information provided lies with the user.

3. Account Registration

To use our services, you must:

  • Be at least 18 years of age
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use

You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these terms.

4. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate, complete, and current information for tax filing
  • Upload authentic documents and not provide false or misleading information
  • Review and verify all tax returns before submission
  • Respond promptly to requests for additional information
  • Comply with all applicable tax laws and regulations
  • Not use our services for any illegal or unauthorized purpose

Important: You are solely responsible for the accuracy of information provided. MyTaxAdvisor acts as a facilitator and is not liable for penalties arising from incorrect information provided by you.

5. Payment Terms

Payment for our services is subject to the following terms:

  • All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes
  • Payment must be made in full before service delivery
  • We accept Credit Cards (Visa, Mastercard, RuPay) and UPI payments (Google Pay, PhonePe, Paytm, etc.)
  • All payment transactions are processed through secure payment gateways
  • Prices are subject to change without prior notice
  • Special offers and discounts are valid for limited periods as specified

6. Refund Policy

Our refund policy is as follows:

  • Before Filing: Full refund if you cancel before we begin processing your return
  • Processing Stage: 50% refund if cancelled during processing
  • After Filing: No refund once the return has been filed with the tax department
  • Service Issues: Full refund if we are unable to complete the service due to our fault

Refund requests must be made within 7 days of payment. Refunds will be processed within 10-15 business days.

7. Intellectual Property

All content on the MyTaxAdvisor website, including but not limited to:

  • Logos, trademarks, and brand elements
  • Website design and layout
  • Text, graphics, and images
  • Software and calculators
  • Educational content and guides

are the property of MyTaxAdvisor or its licensors and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

To the maximum extent permitted by law:

  • MyTaxAdvisor shall not be liable for any indirect, incidental, special, or consequential damages
  • Our total liability shall not exceed the amount paid by you for the specific service
  • We are not liable for penalties imposed by tax authorities due to incorrect information provided by you
  • We are not responsible for delays caused by third parties or circumstances beyond our control

9. Indemnification

You agree to indemnify and hold harmless MyTaxAdvisor, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your violation of these terms
  • Your provision of inaccurate or incomplete information
  • Your violation of any law or third-party rights
  • Your use of our services

10. Termination

We may terminate or suspend your account and access to our services:

  • For violation of these terms
  • For providing false or fraudulent information
  • For non-payment of fees
  • At our sole discretion with or without cause

Upon termination, your right to use our services will immediately cease. Provisions that by their nature should survive termination shall survive.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

12. Contact Information

For questions about these Terms and Conditions, please contact us:

KRUMVRUDDHI TECHNOLOGIES PVT. LTD.

taxsupport@krumvriddhi.com

+91 99879 77549

221, IJMIMA COMPLEX, NEW LINK RD., MINDSPACE, NR. INFINITI MALL, MALAD, WEST, MUMBAI, MAHARASHTRA 400064.